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Communication
This course talks about the importance of communication at work setting keeping in mind the individual preferences and wishes of communication and language needs. 

It also talks about how to reduce barriers in communication and the importance of practicing the confidentiality of communication at work.
Mapped to DC 1 (Level 2) - Communication in care settings, DHS 1 (Level 3) - Promote communication in care settings and AN 72 (Level 3) - Support individuals with specific communication needs.

Communication

£12.00Price
  • Duration

    46 minutes

  • Who Is This Course Aimed At?

    This course is available to everyone
  • What Will I Learn?

    By the end of this course, you will be able to:

    • Explain why communication is important in the work setting
    • Identify the communication and language needs, wishes and preferences of individuals
    • Describe how to reduce barriers to communication
    • Identify the principles and practices of confidentiality relevant to your work
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